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We had a hydraulic motor installed for our driveway gate in Bukit Timah, and the entire process exceeded expectations. The team arrived on time, completed a thorough site assessment, and recommended the hydraulic system based on our gate weight and frequency of use. Installation took exactly 6 hours as quoted. What impressed me most was their attention to detail - they tested the safety sensors multiple times and walked us through the maintenance schedule. Three months in, the gate operates smoothly every single day. The motor handles our heavy wrought iron gate effortlessly, and the soft-close feature prevents any jarring stops.
RK
Rajesh Kumar
📍
Bukit Timah
Installed: March 2024
✓ Verified Purchase
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Fast service and professional installation. The sliding motor works perfectly for our narrow driveway in Tampines.
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Good quality installation overall. The hydraulic system was installed within the timeframe promised. My only minor concern was that the initial quote didn't include the cost of additional wiring needed for our setup, which added $180 to the final bill. However, the technician explained this clearly before proceeding, and the gate has been working reliably for two months now. Would recommend getting a detailed breakdown upfront.
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After dealing with a faulty motor from another company, I called them to diagnose the issue. They identified a burnt-out circuit board within 20 minutes and had a replacement part the next day. The repair cost $320, which was reasonable considering the urgency. The technician also adjusted the limit switches that were causing the gate to jam. It's been running smoothly for five weeks now.
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The sliding motor installation was completed as scheduled, and the gate functions properly. Communication could have been better - I had to follow up twice to confirm the installation date. The technician was skilled and finished the job in about 4 hours. Price was competitive at $1,850 including materials. The gate opens and closes without issues, though I wish they had offered more guidance on which remote control options were available. Decent service overall, just needed better coordination.
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I run a small warehouse in Woodlands and needed a reliable solution for our main entrance gate. The team recommended a heavy-duty sliding motor rated for commercial use, explaining that hydraulic systems would require more frequent maintenance given our 50+ daily cycles. They were right. The installation included reinforced track mounting and industrial-grade photocells. The motor has handled constant use for four months without a single hiccup. What sold me was their transparent pricing - $2,400 all-in with a 2-year warranty on parts and labor. They also provided training for my staff on basic troubleshooting. The ROI has been excellent considering we previously had manual gates that slowed down operations.
AK
Ahmad Khalid
📍
Woodlands
Commercial Installation
✓ Verified Purchase
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Solid work on our hydraulic gate motor replacement. The old motor lasted 8 years before failing, so I went back to the same company. Installation took slightly longer than expected - about 7 hours instead of 5 - because they discovered the mounting brackets needed reinforcement. They didn't charge extra for this, which I appreciated. Gate operates quietly and the new remote has better range than the previous one.
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Excellent problem-solving skills. Our gate kept reversing mid-cycle, and two other companies couldn't figure it out. Their technician spent time analyzing the issue and discovered the photocell alignment was off by just 2mm due to ground settling. Fixed it in 30 minutes for a service call fee of $120. Now it works flawlessly.
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We chose a sliding motor for our Pasir Ris property after consulting with their team. They explained that our sloped driveway made hydraulic arms less ideal due to uneven stress distribution. The sliding system has been perfect - smooth operation even during heavy rain. Installation was clean, and they removed all debris afterward. The 18-month warranty gives us peace of mind.
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The installation met basic expectations. The hydraulic motor functions correctly and the gate opens within 12 seconds as specified. However, I found the post-installation support lacking - when I called with questions about programming additional remotes, it took two days to get a callback. The technician was knowledgeable when he finally responded. For the price of $1,650, I expected slightly more responsive customer service. The product itself works fine, just be prepared to be patient with follow-up queries.
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Professional from start to finish. The sliding motor installation was completed in one afternoon, and they cleaned up thoroughly. Very happy with the result!
✓ Verified Purchase